Are schools aiming for a win-win?

The most effective relationships are built on mutual respect and trust. According to John Hattie in Visible Learning, when respect, trust, care and cooperation are present, it creates an environment where errors are ‘not only tolerated, but also welcomed.’ It’s a theme that runs through Stephen Covey’s best-seller, Seven Habits of Highly Effective People, in particular … More Are schools aiming for a win-win?

Speak less, listen more

I attended a summit in Sydney last week where representatives of some of the biggest companies and brands spoke: Disney, Atlassian, Uber and Qualtrics. What unites each of these organisations is an unrelenting focus on the ‘people experience’. Customer and employee satisfaction drives everything and it is what propels them to reach new heights. The … More Speak less, listen more